Members Profile: Jennifer Tomasik, SM, FACHE
1. Could you please start by giving us a brief overview of ACHE-RI and your current role as President?
ACHE-RI is the premier organization for development and networking for healthcare professionals in Rhode Island. Our chapter is comprised of 118 members representing the hospital, physician practice, health plan, legislative advocacy, healthcare consulting, and healthcare finance aspects of our local healthcare market. I’m proud to serve as President of the chapter, which gives me the opportunity to work with many talented and committed board members and leaders across the state. We have a great team!
2. What makes our chapter unique?
Our chapter is perhaps the smallest in all of ACHE, but we have achieved some amazing things. In fact, we were one of only three chapters across the entire country that received last year's ACHE Award for Chapter Excellence. This means that we achieved three out of four of ACHE’s performance standards—pretty impressive, considering that there are 81 chapters in the US and abroad! I had the privilege of accepting this award on behalf of the chapter at the ACHE National Congress.
3. As President, what are your priorities in 2015?
We have three strategic priorities for 2015, and all are designed to improve the services and value we provide to our members. They include:
• Articulate, demonstrate and promote the value of ACHE-RI.
• Continue to foster excellence in education and networking.
• Grow our membership to increase engagement and build a pipeline of future ACHE-RI leaders
Each of these priorities reinforce the others, as we seek to grow our membership base and continue to deliver excellent experiences to the healthcare professionals in our state.
4. What thoughts do you have on strengthening the member base of ACHE-RI?
ACHE-RI is filled with terrific people who are working on a day-to-day basis to improve healthcare in RI. With all of the changes that are taking place across the healthcare landscape, it’s a privilege to create opportunities for players across the entire healthcare continuum to come together and discuss these challenges and think together about ways to resolve them. Our current membership includes a broad range of experience from students to middle managers to CEOs. We are looking for ways to continue to engage people at every level of healthcare administration to both participate in our programs and also to serve as volunteers on one of our many committees or even the board. Speaking of which, anyone reading this who is interested in joining ACHE-RI should contact our Membership Committee Chair, Valerie Riege, at firstname.lastname@example.org!
5. Can you share some advice to your fellow leaders in healthcare?
In my ‘day job’ I serve as the Healthcare Practice leader at CFAR, a management consulting firm. I have the opportunity to work with and advise leaders across the country in all different types of healthcare organizations as they explore how to navigate the turbulence in the industry. Two things in particular stand out for me that hold the potential to address many of the challenges we face as the healthcare system shifts from volume to value: communication and collaboration. As the saying goes, you can never communicate enough—and you have to ensure that communication is a two way street. It’s not just about sharing information, but determining what people have actually heard and what questions they may have. With the rise of population health, effective collaboration is an essential skill, whether you’re talking about inter professional teams, joint ventures, or other critical partnerships required to meet consumers’ needs. Poor communication and ineffective collaboration are two of the leading causes of failed strategy execution, which means they are worth paying attention to at a time when they are needed more than ever.